Reviews
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Carol on Feb 4, 2024
1 out of 5 starsI never received it! My attempts to message the shop were never answered! Etsy does not reply to my attempts to rectify the situation! What do I do????
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Alessandra Appendini on Jan 18, 2024
1 out of 5 starsI never received the product and they did not refund me. They do not answer my messages.
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vickywildthing181 on Feb 21, 2024
1 out of 5 starsDidn’t arrive, wait time said 09/02. I messaged the seller to see if it would arrive on 14/02 and got no answer.
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Christina on Sep 27, 2023
1 out of 5 stars21 days after ordering, item still not received, and no response from seller when I asked for help/information on when this order will be shipped.
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Joanne on Mar 6, 2023
1 out of 5 starsSadly never arrived after almost 2 months of ordering. No replies from the seller to my enquiry. Such a shame as it's an amazing product! Refund quickly issued by Etsy
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Jana on Feb 15, 2023
1 out of 5 starsStill waiting… no refund and no product. Ordered Dec 22, 2022. 3 weeks delivery time and still nothing. The tracking number says a label has been made but that is it.
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Cathi on Feb 13, 2023
1 out of 5 starsOrdered this in January, now over a month later I'm still waiting for it to be delivered or even a response to my email inquiry. Very disappointed.
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Catherina on Jan 18, 2024
1 out of 5 starsI would have liked to test it, but it still hasn't been shipped after a month and the seller doesn't respond to messages. Absolutely unprofessional. I hope I get my money back. The commenter below me seems to have had the same experience.
About PearlBurnish
Shop members
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Safanah
Owner
Production partners
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Bottle distributor
St Louis, MO
Distributes bottles
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Gift wrapping and packaging
Large drawings (18x24) will be packaged in a tube, all other smaller items in an envelope.
Custom and personalized orders
Message me and I can create anything related to realistic drawing! You have a choice between colored pencil or black and white graphite/charcoal pieces. A custom piece generally won't cost extra, but it depends case by case.
I've done various custom orders in the past, including realistic drawings for wall art, book covers, and greeting cards.
If you place a custom order, I still reserve the right to that image unless we come to an agreement (like book cover rights to the author)
Care instructions
Avoid touching the drawn area of original pieces, especially charcoal pieces. Keep all prints and originals away from direct sunlight. Although charcoal does not typically fade in sunlight, it is still wise to keep any piece away from direct sunlight.
Rights
As the artist I still pertain the rights to any drawings that I do not grant you the rights to in writing. You may not make copies or resell without my permission.
Returns/Refunds
I do not accept returns on custom pieces or shoes.
If you are not happy with your order, please message me why and we can work it out!
Sticker quality
All my stickers are top notch quality! They are 3 layers: a sticky wax, then a paper containing a high quality image of my designs, and a protective plastic vinyl that makes the stickers smooth, waterproof and prevent damage.
The stickers should be placed where you would like to keep it permanently, as removing it will most likely rip the sticker and leave removable residue on the object.
Print quality
All my prints are only shipped at my approval of quality. It is important to me the prints are as detailed as the original drawing as possible.
Due to the nature of printing, the print may vary slightly from the original image. I try to print it to look as close as possible to the original.
Seller details
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